Storm Damage? We Answer in 24 Hours.

We answer storm calls 24/7/365 with a real human callback within 24 hours, usually much faster — most callbacks during business hours are inside one hour. For active leaks, fallen trees on structures, or open roof systems we'll roll a tarp crew the same day during daylight in most Portland-metro ZIP codes.

Call us first if the damage is active (water coming in, tree on the roof, exposed sheathing). We'll stop the bleeding — tarp, board-up, water mitigation. Then call your insurance to open the claim. We work with your adjuster from there. If the damage is stable, you can call either of us first — order doesn't matter long-term.

Yes. Our PMs are Xactimate-fluent (the software almost every major carrier uses to scope and price storm claims), and we have working relationships with adjusters at the major Pacific Northwest carriers. We'll meet your adjuster on-site, walk the damage together, and submit our scope in their format — not a paper bid they have to retype.

CertainTeed SELECT ShingleMaster is the top tier of CertainTeed's contractor credential — only ~1% of US roofers carry it. It unlocks the SureStart PLUS warranty: a transferable, 50-year material warranty plus 25 years on labor when SELECT-grade shingles are installed. On a storm replacement, this means your replacement roof comes with stronger coverage than the one the storm took out. We're a 4-Star SELECT contractor.

Xactimate is the line-item estimating software almost every insurance carrier uses for property claims. A contractor who isn't fluent in it submits a bid the adjuster has to manually re-key into their system — which slows the claim, opens line-by-line dispute, and often leaves money on the table. We write our scopes in Xactimate format from the start, so the claim moves and the homeowner doesn't get nickel-and-dimed.

Sometimes it happens — adjuster missed damage, underpaid certain line items, or denied portions outright. We'll do a free re-inspection, document additional damage with photos and meter readings, and write a supplement. If the carrier still won't budge and the damage is real, we'll point you to an independent public adjuster or, in rare cases, an attorney. We don't profit from the denial — we just want the roof done right.

No. Insurance fraud is a crime in Oregon and we don't play games with deductibles. What we will do: write a true and complete scope, work the claim aggressively so the carrier covers everything they should, and present financing options through Hearth or Service Finance Co for the deductible if cash flow is tight.

Yes. We bill a flat call-out for emergency tarp / board-up that's almost always covered by your policy. You're under no obligation to use us for the permanent repair. If you do hire us, the tarp call rolls into the project. If you don't, we still want the damage stopped — that's the right thing to do.

Wind-lifted shingles, hail-bruised shingles, tree impacts (limbs and full trees), gutter and downspout damage, soffit and fascia tear-off, siding impact, window glass and frame damage, water intrusion + interior damage from any of the above, and full structural assessments when the framing or sheathing has been compromised.

Local. 17 years in Beaverton. CCB #204939, headquartered at 20001 SW Tualatin Valley Hwy, Suite 208, Beaverton OR 97006. We don't show up after big storms in trucks with out-of-state plates and disappear in 90 days. Veteran-owned (USMC). When the next storm hits, we're still here — and your warranty is still valid.